FAQ'S

 

When will I receive my download?

Once your payment is confirmed and completed, you will be able to instantly download your files. You should receive an email confirmation with the link and also be able to access the link by going to your Purchases in your account.

 

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout.

 

Do you have a return policy?

Due to the nature of our products, we DO NOT accept returns, exchanges or cancellations since right when you purchase the files are available for you to download and we cannot guarantee that the files are no longer with you.

 

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media outlets.

 

I need to customize something on the listing.

No problem, just contact us before making your purchase and we can discuss what you need.